Telus Customer Service Call Back
@kernalsanders13 @telus worst customer service was supposed to get a call back regarding internet service that has been down for over 12 hours because i cant get an ip address to my router but nothing this is a joke. Have been a telus mobility customer for 15+ years.
Not able to send / receive email? Not able to login? so
Telus customer service phone number phone number:
Telus customer service call back. Back in the bc tel days in vancouver bc we got great customer service, when you dial 0, or 611 or any of their office numbers there would be a rep that answers right away. Zero rating, worst customer service. Be the first to contribute and share your personal experience with telus customer service!
Then they dont refund money as well. I had enough of the shit at bell canada. 3) if telus is unable to handle all the calls and does not have the financing to hire more staff to answer the phone or to upgrade their system to allow us to provide a callback number than it is time for telus not to take on.
Long hold times, no way to leave. Looking to contact telus customer service? Since telus could not match the deal, i wished to cancel my telus phone plan at the end of my billing cycle.
The process took 1+ week. By creating more meaningful, personalized and natural customer experiences, more value is offered to the customer, ultimately leading to increased loyalty and revenues. We had direct billing charging our visa every month that was apparently set at $150.00/month, unknown to us when billing exceeded that it was accruing every month.
They said they would get back to me in 24 hours. Call for support select your carrier or retailer: Telus communications ranks 311 of 1407 in telecommunications category.
Reach us by live chat, email, twitter or phone or save yourself time by getting help at telus support. After a week of waiting i called back. Telus is charging extra bill without us knowing.
I know their #1 priority is profits but they know how to deal with people. So dishonest, i will never consider telus service for me and never recommend to anyone. 122 reviews from telus communications employees about working as a customer service representative at telus communications.
Telus communications was first mentioned on pissedconsumer on jul 25, 2008 and since then this brand received 384 reviews. A phone system like some companies do where a customer can type in their phone number to receive a call back from telus. Telus mobility is the worst customer service ever.
Telus has a page or online help desk for customer service, but you can also call them on the phone. I phoned telus and was told they would get back to me in 3 to 5 business days. Quickly find a company phone number, see current wait time, a tool to skip that wait, fastest way to a human on the phone, reminders for when to call them and much more.
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I spent 37 minutes on hold before a customer service representative picked up. After waiting 3 days i called again. And driven customer service representative to join our calgary team.
But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. Had bought a iphone xr 2 years ago on a bring it back plan. Worst customer service ever i called telus at 3:42pm on december 2nd 2020.
I wanted telus to match a deal, they could not. Get support with your telus device or service, account and more with our online help centre. When i went to telus store, they denied the agreed terms again, it was like there was no proper communication internally within telus.
So much that i am posting here. An audience with matt dixon The overall rating of the company is 1.6 and consumers are mostly dissatisfied.
We called back they said they will call back in 48 hours and. Seems canada allows unregulated monopoly. September 8, 2018 at 3:55 pm unknown said.
Plus, telus assist is available 24/7. Mind you, i am a brand new customer. Leaving me with another bill to call and cancel.
Telus, i have to say, has gotten their shit together when it comes to customer service. Customer service at telus is an absolute joke, without so much as a warning letter or telephone call they discontinued service to my telephone, internet & tv. Since bc tel now became telus and telus is now global, customer service is almost non existent.
I interviewed at telus (las vegas, nv (us)) in april 2016. Waited 1 hr fir a call back which was fine. Initial telus complaints should be directed to their team directly.
All the customer service workers were kind and. Complaintsboard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with telus customer service. We are part of the epp program.
You can find contact details for telus above. I tried to pay my bill this morning and was on hold for more then an hour. Applied through company website, emailed a test took about 45mins, emailed again about a week later about a phone screening, invited to a in person interview, did typing test had to score (minimum of 35 wph) and a grammar test (score 70% or better) grammar test was.
Canadian government should take action on those telecom companies being dishonest to hard working people. Recent recommendations regarding this business are as follows: Netflix, google, and microsoft included.
Customer experience (cx) handling millions of customer care interactions annually, we know the importance of agile thinking and continual innovation focused on putting customers first. Gotta take my business elsewhere for internet at this point. After calling telus customer service again and agin (you can imagine how much time i wasted on phone calls) and finally we agreed on the terms of my account.
(dinner and drinks on the boss) exciting and rewarding career!.
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